1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you purchase a product, register for a course or coaching program, or contact us, we may collect:
Full name
Email address
Phone number
Billing address
Payment information (processed securely via third-party processors)
Any content you voluntarily submit (e.g., coaching forms, client materials)
1.2 Usage Data
We may automatically collect information about how you interact with our website, such as:
IP address
Browser type
Referring URLs
Pages viewed and time spent
This data helps us understand usage patterns and improve our site.
2. How We Use Your Information
We use the information we collect to:
Provide and manage services (coaching, courses, downloads, etc.)
Communicate with you about your account or purchases
Send transactional emails and confirmations
Respond to inquiries or support requests
Deliver marketing content if you opt in
Comply with legal obligations
We do not sell, rent, or trade your personal data.
3. Communications & Messaging Terms
By providing your phone number or email address and opting in to receive updates, you consent to receive communications from us, which may include:
Appointment reminders
Service updates
Promotional messages
Customer service follow-ups
3.1 Messaging Terms
By submitting your contact information through our site, you agree to the following:
You may receive SMS, email, or voice communications from us.
Message and data rates may apply depending on your mobile plan.
Message frequency will vary depending on your interaction with our services.
You can opt out of marketing messages at any time by replying STOP (for texts) or clicking Unsubscribe in emails.
Opting out of promotional messages will not affect transactional or service-related communications (e.g., scheduling, receipts).
4. Cookies & Tracking
Our site uses cookies to personalize your experience and analyze traffic. You can set your browser to refuse cookies, but some features may not function properly.
5. Third-Party Services
We use secure third-party platforms to process payments, send emails, and host courses or downloads. These providers may collect and process your data as needed to perform their services but are not allowed to use it for their own purposes.
6. Data Security
We take appropriate security measures to protect your information, including encryption and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
Depending on your location, you may have rights to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at [email protected].
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.
9. Children’s Privacy
This site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any such data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We encourage you to review the policy regularly.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Word Witch™
Email: [email protected]